Chat with Us

Fare Information and Rules

Internet Discount Fares:

  • These fares are already discounted and unless otherwise noted, are not combinable with any other offer (e.g. Coupons, Saver Programs, etc.)
    • Fares may vary based on time of day and date of booking
      • Seats are limited
        • Unless an overnight stay, a whitewater adventure, or as part of the Saver Programs, these fares are cancellable, changeable, and transferable up to 48 hours prior to the event's commencement. Cancellations inside 48 hours prior to the event's commencement and no-shows are non-refundable and non-creditable.
          • Hotel rooms, or any tour involving an overnight stay become non-refundable, non-changeable, and non-creditable 72 hours prior to the event's commencement.

            "Super Saver" Special Fares:

            • These fares are heavily discounted and are not, unless otherwise noted, combinable with any other offer (e.g. Coupons, Saver Programs, etc.)
              • Fares may vary based on time of day and date of booking
                • Seats are very limited
                  • These fares can only be booked online and are not available through the call center.
                    • Once confirmed, these fares become NON-REFUNDABLE and NON-TRANSFERABLE.
                      • If you need to modify the product's departure date and/or time, and the modified date/time is at a higher fare, then the difference between the desired date/time’s fare and the original super saver fare will be charged.
                        • Modifications are subject to availability and may be made up to 48 hours prior to tour departure time.
                          • If you cancel for any reason, your payment is non-refundable.
                            • If the tour is cancelled due to inclement weather, you have the option of rescheduling to a new date/time at no charge or receive a full refund.