The BestRATE guarantee means that you will always get the lowest internet published rate on any of Papillon's wide variety of helicopter tours by booking at Papillon.com!
Our pledge to you:
Should you find a better rate on the internet for the same tour, date, and equipment contact us and we will match that rate, and then beat it!
Please note that tour products on other websites must be publicly available and bookable on the Internet. See Terms and Conditions below for details.
How to Make A Claim:
Step 1: You want to book a tour departing from Las Vegas, NV. You find a tour at Papillon.com for $220.00USD per person.
Step 2: Within 24 hours after booking your tour you find a rate of $210.00USD for an identical tour to Papillon's on a different website.
Step 3: Call Papillon Reservations to make your claim!
Step 4: Our friendly reservation specialists will take your information and verify it to insure that it meets to our Terms and Conditions.
Step 5: Upon verification, Papillon.com will match that rate and provide an additional discount.
It's that easy! No complicated procedures or confusing forms. It's just another way that we at Papillon demonstrate our commitment to customer satisfaction.
Papillon Grand Canyon Helicopters (www.Papillon.com) guarantees to provide the lowest rate for Papillon tour products available to the general public on the Internet, subject to the following terms and conditions.
If you find a publicly available and immediately bookable helicopter-only rate on the Internet ("Competing Rate") for a Papillon tour that is lower than the tour rate available for the identical product on www.papillon.com (i.e. same tour date, flight, helicopter type, duration, etc.), then within 24 hours of booking the tour on www.papillon.com, please call (888)635-7272 for departures from Las Vegas, NV or (800)528-2418 for departures from Grand Canyon, AZ.
Once Papillon confirms the availability of the Competing Rate on the Internet, subject to seating availability at the point of departure, Papillon.com will match the Competing Rate for the same reservation, plus discount. The difference between the original purchase price and the new matched rate will be refunded to the credit card used to book the original reservation.
This Guarantee does NOT apply to:
- Opaque or auctions sites where the Air Carrier and/or Tour Provider are not known until the booking is finalized. Examples of these types of sites include but are not limited to Priceline, Hotwire, or EBay.
- Websites that "package" travel, entertainment, hotel and/or food components. Examples of package websites include but are not limited to Site 59, and Delta Vacations.
- Package rates that include taxes, service charges, meals, coupons, parking, services or other amenities.
- Qualified discount rates including but not limited to Government, AAA, Interline, or Senior Citizen Discounts
- Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Papillon Grand Canyon Helicopters and a specified and limited group, and are not publicly available.
This guarantee applies only to the base rates of Papillon.com exclusive helicopter products and does not cover taxes, fees, gratuities, or other incidental costs. It does not cover product packages that include ancillary items such as, but not limited to, boat rides, skywalk tickets, bus tours, jet skis, wave runners, and/or Hummers.
Papillon.com reserves the right to change or cancel this guarantee at any time.